At Creative Signworks Inc. (“we,” “us,” “our”), we are committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our website, you agree to the practices described here. If you do not agree, please refrain from using our services.
Information We Collect
We collect various types of personal information, including contact details such as your name, email address, phone number, and physical address when you submit inquiries or request quotes. We may also collect business information such as your company name when you inquire about services, as well as technical data like your IP address and browsing activity through cookies and similar technologies. If you make payments through our website, we collect payment information, such as credit card details and billing addresses.
How We Use Your Information
Your information is used to provide our services, respond to your inquiries, and process payments. It also helps us personalize your experience, maintain the security of our website, and comply with legal obligations.
Disclosure of Your Information
We do not sell or rent your personal information, but we may share it with trusted third parties, such as service providers that help us operate our business, or if required by law. Additionally, in the event of a merger or acquisition, your personal information may be transferred.
Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, but no security system is foolproof. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to improve functionality and gather anonymous data about user interactions. You may manage cookie settings through your browser, though disabling cookies may limit some features of the site.
Your Rights
As a resident of British Columbia, you have rights under the Personal Information Protection Act (PIPA). You may request access to or correction of your personal information, or withdraw consent for its use, though doing so may impact your ability to use our services. To exercise these rights, please contact us using the details provided below.
Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When it is no longer needed, we will securely dispose of it.
Third-Party Links
Please note, our website may contain links to third-party sites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and changes will take effect upon posting. Please check back periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns, you can reach us at Creative Signworks Inc., 10097 269 Rd, Fort St. John, BC V1J 8A6, 250-787-7900, or by emailing trae@signworks.ca or peter@signworks.ca. This policy complies with British Columbia’s Personal Information Protection Act (PIPA) and reflects industry standards for privacy practices.
